Some girls will restrict access to their profile by setting it to private. It may be that you fall into a geographical region that the girl has elected to exclude. Members do this to help protect their privacy. We ask that you do respect her wishes and not contact our support staff to relay messages to her.
You can still send a contribution with a message while blocked. Girls have the option to turn Blocked Contributions on or off. Please keep in mind that your contribution may not result in unblocking.