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Video Player Error Message

Here are some suggestions that have worked for other members. After each step, please try viewing the video again:

Computer/mobile:

  • Reload the page.
  • Restart your browser.
  • Clear your cache and cookies.
  • Restart your computer.
  • Update your browser to the latest version.
  • Keep your device updated with the latest system updates.
  • Try viewing the video on a different browser or computer.
  • Try viewing the video again in 30 minutes.

On mobile, you may also want to try using a different network. If you are unable to play video on your 3G/4g network, try connecting to a wifi network to see if you can watch videos.

For further help, please contact mygirlfund support with your device details.

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