Here are some suggestions that have worked for other members. After each step, please try viewing the video again:
- Reload the page.
- Restart your browser.
- Clear your cache and cookies.
- Restart your computer.
- Update your browser to the latest version.
- Keep your device updated with the latest system updates.
- Try viewing the video on a different browser or computer.
- Try viewing the video again in 30 minutes.
On mobile, you may also want to try using a different network. If you are unable to play video on your 3G/4g network, try connecting to a wifi network to see if you can watch videos.
For further help, please contact mygirlfund support with your device details.